Customer Success
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Recent activity by Customer Success-
What is the frequency at which your configuration and min/max rules and SKU level repricing rules get executed ?
Every 60 minutes, min max rules are executed and min and max prices are appropriately updated wherever applicable Repricing rules are executed every 4 minutes. If there is any price notification...
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How can I apply different strategies to a group of SKUs ?
You can create groups (either dynamic or manual) and set up a Configuration record for each group. If using Bulk Min/Max, you can create different rules for each group. This method works for most c...
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I’m an FBA seller and don’t want to be cheaper than merchant-fulfilled sellers. What can I do ?
You can use FBA-specific strategies in the Configuration settings to avoid being priced lower than merchant-fulfilled sellers.
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What if I don’t have direct competition for my SKUs ?
If you are the only seller for an ASIN, you might want to compete with other ASINs. Check the SKUs section of the manual to set up External Competitors, allowing you to be cheaper than other ASINs.
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What if I don’t want to set up minimum and maximum prices ?
Setting minimum and maximum prices is necessary for repricing. You can set these prices in bulk using the Excel upload or Bulk Min/Max module, or you can set them individually on the SKUs page.
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Why are some of my SKUs not being repriced frequently ?
If your SKU has reached its minimum price and the buy box price is lower, or if there is no need for a price change, those SKUs will not be repriced as frequently. Even if a repricing doesn’t occur...
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The system says importing data. How long does it generally take ?
Importing data can take up to 20 minutes, but it typically completes in about 2 minutes.
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What are Amazon High Price Alerts & How do I resolve them ?
If you are items are disabled on Amazon Marketplace, one of the most likely reasons is due to High Price alerts. In this article, we will go through a quick overview of what they are , the underlyi...
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How can I update SKUs in bulk using Microsoft Excel ?
You can upload excel through the Bulk Min/Max tab ( Update Using Excel Upload sub-tab) . There, you'll find an option to download your SKUs as an Excel file, which includes instructions on which fi...
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How can I link my SKU price to an external competitor ?
In Repricer AI, you can link your SKU price to an external competitor by following the below steps. Please note that system will only honor the linked price as long as it is within the specified mi...