Customer Success

If your SKU has reached its minimum price and the buy box price is lower, or if there is no need for a price change, those SKUs will not be repriced as frequently. Even if a repricing doesn’t occur...

Importing data can take up to 20 minutes, but it typically completes in about 2 minutes.

If you are items are disabled on Amazon Marketplace, one of the most likely reasons is due to High Price alerts. In this article, we will go through a quick overview of what they are , the underlyi...

You can upload excel through the Bulk Min/Max tab ( Update Using Excel Upload sub-tab) . There, you'll find an option to download your SKUs as an Excel file, which includes instructions on which fi...

In Repricer AI, you can link your SKU price to an external competitor by following the below steps. Please note that system will only honor the linked price as long as it is within the specified mi...

On the Settings page, you can manage your user profile information, Amazon seller central connectivity and payment details ! Payment Profile: Enter and update your payment information. Invoices: V...

To cancel your subscription, click on the "Update Payment Information" button under "settings" tab in Repricer AI. This will take you to Stripe's landing page. Click on "Cancel Plan" on the top ri...

Go to settings tab and click on "Update Payment Profile". This will take you to your Stripe Payments landing page.   Within Stripe, please click "Add Payment Method" to update and/or add new payme...

There are 3 key scenarios for not being able to win the buy box: Can’t compete : Your price is too high compared to competition and buy box price. Repricer can only compete if your minimum price i...

The onboarding process is tailored to help Amazon sellers seamlessly integrate and utilize Repricer AI to maximize their sales and profits on the Amazon marketplace. Whether you’re new to repricing...